Refund and Return Policy
Consent
By placing an order with LSL Global Empowerment, LLC, you confirm that you are at least 18 years old, or have parental permission to purchase, and that you accept these terms, which apply to all orders placed for the sale and supply of any products and services through lslglobalempowerment.com.
Physical Products, Books and Journals
All physical books and journals are fulfilled through Lulu Direct. If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage so we can work toward a resolution. We are not responsible for delays or damage caused by the shipping carrier once an order has left our fulfillment partner.
Digital Products
Due to the nature of digital downloads, you will have immediate access to copyrighted and proprietary material upon purchase. Digital products are considered used upon download or access. For this reason, we maintain a strict No Refund and No Exchange Policy on all digital products, including digital journals and printable downloads, masterclass recordings and course materials, and digital guides and templates.
We are not liable for refunds or exchanges due to technical issues on your device, including printer malfunction, inability to install required software, or Internet connectivity problems.
Change of Mind
Please choose carefully before completing your purchase. We do not provide refunds or exchanges if you have changed your mind or made a selection in error. We recommend reviewing all product descriptions carefully before adding items to your cart. If you have questions about a product before purchasing, please contact us at hello@lslglobalempowerment.com.
Services
Make It Official. A 50 percent deposit is required to begin your project, and the remaining balance is due within two weeks of your first payment. Because your build is reserved and begun specifically for you, all payments are non-refundable. Your project is completed within three weeks and launches once it is paid in full.
Life Strategy Sessions. All coaching sessions are non-refundable once scheduled. The moment payment is made, that time is reserved exclusively for you and removed from availability for other clients. That time belongs to you. We do accommodate one reschedule per booking at a mutually agreed time. To request a one time reschedule, please contact us at least 48 hours before your scheduled appointment. No-shows without prior notice are non-refundable and forfeit the reschedule option.
Discount Codes
Discount codes must be applied at the time of purchase and cannot be applied retroactively. Codes cannot be combined with other offers or promotions and are valid for a limited time only. LSL Global Empowerment, LLC reserves the right to modify or cancel any promotion at any time without notice.
Pricing and Descriptions
While we make every effort to ensure accuracy, we reserve the right to correct any errors in pricing or product descriptions, and to cancel or refuse any order placed based on incorrect information. Such corrections may be made even after an order has been accepted.
Contact Us
If you have questions about your order or this policy, please reach out.
Email, hello@lslglobalempowerment.com · Website, lslglobalempowerment.com/contact